Shipping policy

Shipping Policy Rainbow Rae A Luxe Supply Co

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We offer the following shipping options for US orders:

  • Standard Shipping — estimated 5–8 business days
  • Express Shipping — estimated 2–3 business days
  • Carrier options include USPS, FedEx, and DHL eCommerce

Shipping rates are calculated at checkout based on your order weight and destination.

International Shipping We ship to 27+ countries worldwide, including Canada, the UK, Australia, Germany, France, Japan, and more. International orders are shipped via DHL Express or DHL eCommerce.

  • Estimated delivery: 7–21 business days depending on destination
  • International shipping rates are calculated at checkout
  • Customers are responsible for any customs duties, import taxes, or fees imposed by their country

Order Tracking Once your order ships, you'll receive a tracking number by email. You can use this to monitor your delivery status directly with the carrier.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at jamiefrei716@gmail.com and we'll work with the carrier to resolve the issue promptly.

Returns & Refunds We offer a 30-day return policy. Please visit our [Refund Policy] page for full details.

Last updated: July 2026